smartofficeCloud is the foundation of our Cloud Business Platform; all our Cloud based apps sits on top of smartofficeCloud platform.

When you signup for smartofficeCloud you will automatically get the following Cloud applications included with your account: serviceCloud, subscriptionCloud, and royaltyCloud. There are no additional charges for these applications (See Pricing page for details on subscriptionCloud and royaltyCloud.)

In addition to the specific Cloud application functionality mentioned below, smartofficeCloud provides the following foundational features straight out-of-the-box: CRM, Invoicing, Bills (or Expenses), Bookkeeping, Sales Leads, Quotes. It gives you a 360-degree view of your customers and enabling you to deliver smarter, faster, and more personalized service.

smartofficeCloud is integrated with the following major Credit Card Payment processors: Authorize.Net, Stripe, and PayPal PayFlow. If you do have a different credit card payment processor, we would be happy to integrate with your processor for FREE of charge.

Nope! smartofficeCloud is a month-to-month service that doesn't require any long-term commitment.

Yes. While we'll be sad to see you go, smartofficeCloud is a month-to-month service that you may cancel at anytime. There are no commitments and no long-term contracts.

subscriptionCloud is the cloud based recurring billing application that sits on top of smartofficeCloud platform.

subscriptionCloud provides the following features straight out-of-the-box: recurring billing, metered billing, email recurring invoices to your customers, setup free trials, setup discount coupons, and hosted store page.

serviceCloud is the cloud based service management application that sits on top of smartofficeCloud platform.

serviceCloud provides the following features straight out-of-the-box: case management, workorder management, schedule customer visits, and invoice customers from case.

royaltyCloud is the cloud royalty management application that sits on top of smartofficeCloud platform.

royaltyCloud is used by Licensors and Agents and provides the following features straight out-of-the-box: manage royalty agreements, enter sales order, calculate royalty payment, and pay royalty payment using PayPal.

Every transaction is secured and encrypted using 256 bit security certificate. Trust is the core of everything we do; we go the distance to ensure that your data is safe and secure. We use a multi-layered approach to protect your information, constantly monitoring and improving our application, systems, and processes to protect the integrity and availability of the information that is vital to your business operations.

We train all our customer's and their employees for FREE, please contact us and let us know your training needs. We will reachout and setup a web conferencing call.

Financial reports are available for your accountant to do the year end taxes. Some of the reports available are as follows: Balance Sheet, Profit & Loss, Trial Balance... Your financial reports are automatically generated and can be printed anytime of the year.

smartofficeCloud is available in Google Play for download currently following mobile applications are available: smartofficeCloudSales, and smartofficeCloudService.

We are working on iOS app and will make it available as soon as we finish development.

smartofficeCloud is integrated with Google Drive; you can bring your own Google Drive account to smartofficeCloud. Any document that you attach to your Customer record will be automatically uploaded to your Google Drive account.

A reference URL (website link) will be attached to your customer record within smartofficeCloud that can be used to open the Google Drive document from smartofficeCloud.

Yes, as part of your initial setup (FREE! no additional charges) we will help you upload your customers, contacts and address information into your smartofficeCloud account; we do require you to provide us the information in a CSV (comma seperated excel) file format.

subscriptionCloud is a recurring billing system designed to free companies from worrying about billing so you can focus on building your business.

subscriptionCloud provides the tools you need for your business, including:

• Support Trial Periods & Discount Coupon.
• Hosted pages for your customers to signup for subscription.
• Fixed amount billing on a monthly basis.
• Metered billing (for instance, billing by number of customer visits, or number of hours worked).
• Email invoice to your customer with "Pay Now" button for payment, if we do not have credit card on account.

• Signup for a free account with smartofficeCloud, you will automatically get subscriptionCloud enabled.
• Apply for a merchant account with one of the following major Credit Card Payment processors: Authorize.Net, Stripe, and PayPal PayFlow. If you want to use a different credit card payment processor, we would be happy to integrate with your processor for FREE of charge.
• Setup your payment processor or gateway account using our Setup screen. You are all set to setup subscriptions or recurring billing for your customers.

subscriptionCloud bills your customer's credit card on whatever schedule you define. In addition to processing one-time and recurring transactions, subscriptionCloud can handle free trial periods, one-time fees, promotions, refunds, and email receipts.

smartofficeCloud platform acts as an intermediary between your website and your payment gateway. You create subscription plans and integrate them into the signup process on your website. Then, smartofficeCloud platform initiates transactions with your payment gateway.

Yes, we charge a minimal fee of $9.99 per 100 active subscriptions that you setup and bill your customers (i.e., 10 cents per subscription).

• Yes, you can setup subscription items and publish in a Hosted Store Page within smartofficeCloud.
• You will get an unique smartofficeCloud URL to connect to your website.
• Your customers can enroll in your subscription package by clicking a "SignUp" button and by providing their credit card information. We will not allow any SPAM as we will process their credit card for first payment on your behalf.

subscriptionCloud sits on top of smartofficeCloud and all invoices generated from subscriptionCloud will automatically use our accounting engine to create journal entries.

You can use smartofficeCloud financial reports to print your Profit & Loss, Balance Sheet, and Trial Balance anytime for your subscription business.

When your customers have questions, your customer service team needs to be equipped to answer them quickly and easily. When your customer service is frictionless, customers are more likely to return to your product or service. serviceCloud gives agents the tools to deliver an outstanding customer experience, enabling them to work faster and more productively, which improves customer satisfaction and reduces costs. And with serviceCloud, you can create a self-service community that allows customers to tap into the best information about your product, connect with peers, or contact a support agent when needed.

serviceCloud provides the tools you need for your business, including:

• Manage customer cases and document resolution.
• Add workorders to customer case or sales quote.
• Manage workorder appointments and notify service personnel.
• Invoice customers for work performed. Integrated with bookkeeping.
• Send email and TEXT reminders to your customer on upcoming appointments.

Nope, there is no additional fee for using serviceCloud. It comes FREE of charge when you signup for smartofficeCloud.

royaltyCloud provides the tools you need for your business, including:

• Define unlimited royalty products.
• Setup, Activate and Terminate royalty agreements with contributors.
• Enter Music and Books Sales Orders sold in Apple iTunes, Amazon Kindle, Google Music.
• Automatically calculate and pay royalties to product contributors based on Sales Orders & Invoices.
• Download PayPal file to process royalty payments.

Yes, we charge a minimal fee of $9.99 per 100 active royalty agreements that you setup and pay your vendors (i.e., 10 cents per royalty agreement).